Legal
Privacy Policy
This policy applies to globalpointexpres.com and associated services.
1. WHO WE ARE
Global Point Express ("GPX") is a courier and delivery service operating in Zimbabwe and the surrounding region. Our registered address is [registered address — to be confirmed].
2. WHAT DATA WE COLLECT
We collect: account data (name, email, phone), address data, shipment data, proof of delivery records, contact form messages, and technical data (IP addresses, session data).
3. HOW WE USE YOUR DATA
We use your data to: process shipments, provide live tracking, send transactional notifications, respond to enquiries, maintain platform security, and comply with applicable laws. We do not sell your data or use it for marketing without consent.
4. DATA RETENTION
Shipment records are retained for [X years — to be confirmed]. Account data is retained while your account is active. You may request deletion at any time.
5. COOKIES
We use session cookies necessary for login and security only. No third-party tracking or advertising cookies.
6. DATA SECURITY
We use HTTPS/SSL, hashed passwords, parameterised queries, and access controls. We work to minimise risk but cannot guarantee absolute security.
7. YOUR RIGHTS
You have the right to access, correct, or delete your personal data. Contact us at support@globalpointexpres.com to exercise these rights.
8. CHANGES
We may update this policy. Material changes will be communicated by email to registered users.
9. CONTACT
For privacy queries: support@globalpointexpres.com